1.When can l get the price?
We usually quote within 6 hours after we get your inquiry. If you are very urgent to get price, please call us or tell us in your email so that we will regard your inquiry priority.
2.Whether the products can be customized?What about the leading time for production?Whether they can be customized?
After the goods have been ordered, we can be made to order according to the special requirements of customers by using the latest technology.
Honestly, it depends on the order quantity and the product. Usually our leading time is 15-20 working days after order confirmed.
3.What is your terms of delivery?
We accept EXW, FOB, CFR, ClF, ect. You can choose the one which is the most convenient and cost effective for you.
4.How much will be the shipping cost and time?
This will depend on the size of your goods and the method of shipping (by sea/ by air/by Express) and your designated port or air port, We will be grateful if you can spare us some minutes to help us since it will enable us to evaluate the cost based on the information provided.
5.Could you please tell me the Warranty Period of your product?
Our warranty period is one year free and lifelong maintenance, and if the product we sell is damaged (if not man-made damage), in the first year, we will send free parts for replacement. Over the warranty, maintenance is paid service.
6.What kind of Certificate can you provide?
We can provide lSO 9001 quality certificate,factory test report.
7.Do you have Technical Backup to all customers from different countries?
To be surely, our technical support is always available and quick response. We are manufacturer of so much on site testing experience and understand how to deal with your problems.Moreover, our engineers can go to your country to support if need.
8.How long is the offer valid?
30 days.
9.How can I supplement the vulnerable and consumable parts? What should I do with some broken parts?
If such a situation occurs, please contact us in time, we can provide vulnerable and consumable parts and spare parts supplement, and only charge the cost.
10.What is your terms of payment ?
Payment<=1000USD, 100% in advance.if more than 1000usd,30%deposit,70%before delivery
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